We aim to dispatch and deliver all in stock items within 2-10 working days depending on your location in the UK & Ireland.
DELIVERY & TRACKING
We ship our orders via Parcel / 2 Man Delivery or Pallet depending on the size of your order and shipping fees will be calculated at checkout. To track your order click here for orders placed online; Track an Online Order and here for orders placed via our Sales team; Track an Offline Order
All deliveries are kerbside, it will be your responsibility to remove the items from the pallet on arrival and dispose of the pallet. You will receive an email from our Logistics team with a date of delivery. If you require an alternative delivery date or if there are any access restrictions to your property, please let us know within 24 hours before delivery by emailing firstname.lastname@example.org. Please be aware failure to do so may result in additional delivery charges.
Some of our training equipment is manufactured here in our HQ. The lead times on these products range from 25-35 working days and are identified by having the MADE IN BELFAST badge.
We understand at times due to size, colour or type some items might not be the right fit for you. We are happy to accept a returned item within 30 days from the date of you receiving the item for a refund or exchange.
To start a return click here; BLK BOX Returns
Buy more of the products you like and claim free shipping on orders over £500.
Over £150 for apparel and footwear products (T&Cs Apply).
If you change your mind, you can return unused items, original packaging and
tags within 30 days. If the product's colour or size isn't right, you can swap them for the preferred option.
We use Robotic Welding and a team of experienced welders at our HQ to ensure safe, repeatable high-quality welds, every time.
We utilise a range of machines including HAAS CNC lathes and press brakes in-house to ensure precision components are produced for all of our equipment.
Our cutting-edge Gema automatic powder coating line ensures a high quality and durable finish every time and is also environmentally friendly and safe in comparison to wet paint finishes. We offer 9 colours as standard but can offer any custom colour on request.
Locally sourced steel is laser cut at our HQ using the latest Trumpf laser cutting machines to ensure high quality and precision across all of our products and components.
Every product we manufacture at our Belfast Headquarters is backed by a lifetime structural warranty. We prioritise quality & durability over profit margins and guarantee everything we make.
We offer fast, affordable and reliable shipping worldwide. Orders can be tracked from when your order has been placed until it arrives using the BLK BOX shipping system.
All of our products come with easy to follow assembly guides and/ or video instructions to ensure you can assemble your equipment quickly and safely and start training.