Dear Friends,
We wanted to provide you with an update on the current Covid 19 situation at BLK BOX as we come to terms with the new normal. Our retail store and showroom are currently closed, therefore our collection feature is not operating.
As a company transparency is important to us and we have done our best to answer some of the most popular questions below:
I’ve already ordered, when can I expect my kit?
Please be reassured if you have placed an order with us we are working to fulfill your order as soon as possible. Once your order has shipped from BLK BOX HQ, you will receive a message from our courier with a tracking link. Please note there may be delays to dispatching equipment along with delays in the delivery networks.
We are proud to design, engineer and fabricate our products right here in Belfast. That way we can assure a pinnacle standard of quality and satisfy our own demanding standards for our products. Our products are made to order to ensure it's made exactly how you want it, hence the slightly longer lead time.
DISPATCH LEAD TIMES:
Stock items: Within 3 - 5 business days
Goliath Series
Samson Series
Rig & Rack Attachments
Storage
CARRIER LEAD TIMES:
These lead times are only applicable when your item has left our HQ.
We have introduced two different shifts in the morning and evening for our manufacturing workshop and warehouses to reduce staff numbers and ensure we adhere to the government guidelines on social distancing. You can still reach us via email but please note we are dealing with a high number of enquiries with a reduced team, therefore we aim to respond within 48 hours.
I no longer want my order, how do I cancel my order?
If you want to cancel your order, please email team@blkboxfitness.com with your order number and one of our team will assist you.
| Product | Restock Date (W/C) Please note: not every weight will be restocked at once, some may be restocked at different dates throughout January |
| Cast Iron Kettlebells |
Weekly throughout January & February |
| Individual Hex Dumbbells |
Weekly from W/C 25th January |
| Product | Restock Date (W/C) |
| BLK BOX Coloured HD Bumpers | W/C 29th March |
| BLK BOX HD Bumpers | W/C 26th February & W/C 8th March |
| BLK BOX Competition Weight Plates | W/C 15th March |
| BLK BOX HD Change Weight Plates (1.25kg & 2.5kg) | W/C 29th March |
Do you ship internationally?
We do. We have updated our international shipping options which now allows you to generate a shipping rate and checkout online. If you can't find shipping destination, please contact us on team@blkboxfitness.com to get an accurate shipping quote.
We thank you for your support and cooperation in these difficult times and we hope that you and your loved ones are healthy and safe.
Team BLK BOX.