Covid-19 Status Update

Dear Friends,

As events have unfolded over the past few weeks across the world, it is clear that we are all facing an unprecedented challenge in combating COVID-19.
Currently our office based staff are all working remotely with only our manufacturing and warehouse teams working from our HQ in Belfast.

Our retail store and showroom are currently closed and we are no longer allowing for collections. If you placed an order to collect please email us on team@blkboxfitness.com to arrange for your order to be delivered.

We will be trying our best to meet our usual standards during these testing times and your patience and support is greatly appreciated.

As a company transparency is important to us and we have done our best to answer some of the most popular questions below:

I’ve already ordered, when can I expect my kit?

Please be reassured if you have placed an order with us we are working to fulfill your order as soon as possible. Once your order has shipped from BLK BOX HQ, you will receive a message from our courier with a tracking link. Please note there may be delays to dispatching equipment along with delays in the delivery networks.

We areproud to design, engineer and fabricate our products right here in Belfast. That way we can assure a pinnacle standard of quality and satisfy our own demanding standards for our products. Our products are made to order to ensure it's made exactly how you want it, hence the slightly longer lead time.

DISPATCH LEAD TIMES:

Stock items: Within 3 - 5 working days
Manufactured items: within 15 working days

CARRIER LEAD TIMES:
These lead times are only applicable when your item has left our HQ.

Ireland: 2-5 days
United Kingdom: 2-7 days
Europe: 4-18 days
Australia: 10-21 days
USA: 10-21 days

We have introduced two different shifts in the morning and evening for our manufacturing workshop and warehouses to reduce staff numbers and ensure we adhere to the government guidelines on social distancing. You can still reach us via email but please note we are dealing with a high number of enquiries with a reduced team, therefore we aim to respond within 48 hours.

I no longer want my order, how do I cancel my order?

If you want to cancel your order, please email team@blkboxfitness.com with your order number and one of our team will assist you.

I have noticed some price increases on certain products, why is this?

Short Answer:

As a company we made a decision to fast track being able to supply equipment as opposed to being out of stock for long periods which has brought additional costs to be able to achieve this.

Longer answer:

COVID-19 has brought unexpected & unprecedented demand for home equipment and we haven’t been able to forecast this.

This has resulted in us having to fast track our materials and stock via air freight, train and other expedited methods keep up with demand. There is currently an ‘artificial market’ within logistics as not all companies are operating which has increased the costs significantly (sometimes over 1000%) for certain shipments.

We are also operating with reduced team members operating within a shift pattern which has increased our own costs even further. This isn’t a case of us being ‘opportunistic’ and increasing our prices for the sake of it. We have done our best to price our equipment as competitively as possible for the last 8 years and will continue to do this.

However, this step was a necessary evil to ensure we can keep supplying equipment to people during this challenging time. In addition to this we have introduced several other promotions on our website for items we are well stocked on and offer free delivery on orders over £999.99. We also have some new barbells which are more affordable and introduce other new equipment coming very soon.

When are you back in stock?

Estimated equipment restock dates (Subject to change)
(W/C = week commencing)

BARBELL RESTOCK

Product	Restock Date (W/C)
The Belfast Bar	15th June
The Ladies Bar	15th June
Safety Squat Bar	15th June
Power Bar	15th June
Stinger Bar	15th June
Power Bar	15th June
Technique Bar	15th June
Curl Bar	15th June

BUMPER RESTOCK

Product	Restock Date (W/C)
Utility Bumpers	15th June
BLK HD Bumpers	29th June
Coloured HD Bumpers	29th June
Competition Bumpers	29th June
Competition Change Plates	29th June
Rubber Fractional Plates	29th June

KETTLEBELL & DUMBBELL RESTOCK

Product	Restock Date (W/C)
Individual Hex Dumbbells	29th June
Cast Iron Kettlebells	15th June
PU Kettlebells	15th June
Competition Kettlebells	15th June

GYM ESSENTIALS RESTOCK

Product	Restock Date (W/C)
Utility Bench	15th June
Collars	15th June
9 Bar Holder	15th June
Plastic Gym Rings	15th June
Spotting Arms	15th June

Do you ship internationally?

We do. We have updated our international shipping options over the weekend which now allows you to generate a shipping rate and checkout online. If you can't find shipping destination, please contact us on team@blkboxfitness.com to get an accurate shipping quote.

We thank you for your support and cooperation in these difficult times and we hope that you and your loved ones are healthy and safe.

Team BLK BOX.

Covid-19 Status Update

Custom Quote Form

Stay in the Loop