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0% Finance Options Now Available on all BLK BOX Online Orders. Click Here To Learn More

FAQ's

Do you ship outside of the UK?

BLKBOX Fitness can ship all around the world if you purchase via the website and the address is outside of the UK you may be contacted after the order as additional shipping costs may be required. International customers are responsible for customs fees, we will always try to work with you to get you the best possible solution for receiving products.

Why is VAT being added to my order at checkout?

BLKBOX is a VAT registered company, therefore, VAT will be added to every order at the checkout.

If I am VAT registered and live outside the UK can I get the equipment VAT free?

Yes, due to EU legislation orders can be exempt from VAT, it is classed as an EC sale meaning if your company is VAT registered company you can get your equipment VAT free. You need to be able to provide us with a viable VAT number. 

Can I pick up the equipment from your warehouse?

Yes just click the pickup option and we will be in touch with a date in which you can pick your order up.

How long will my order take to arrive?

BLKBOX Fitness will try to get your order to you within 48 hours, for smaller items it can be as little as 24 hours. Larger items may take longer due to the fact they need to be picked and packed. Bespoke orders can take up to 10-14 days, lead times are becoming increasingly better with the continued investment in our production machinery.

If you have any other questions do not hesitate to Contact Us

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