All BLK BOX branded equipment is covered by a limited 12-month warranty. Warranty terms do not extend to damage arising from improper use, normal wear and tear, improper maintenance, alteration, misuse, negligence, or otherwise not arising from defects of material or workmanship.
Non-BLK BOX, 3rd party products & components will be viewed in conjunction with the manufacturer's warranty.
Report an issue
Each warranty claim should be detailed should be detailed on a claim form, which can be filled in here
Depending on the claim pictures of the damaged goods and return of the goods may be requested. If the equipment is faulty and within the warranty, it will be replaced of fixed, the amended equipment will be under the date of the original warranty. Many of the products will require a fixing on the floor, including but not limited to rigs, racks, multi storage unit, and GHD