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Cancellation & Returns

If you have placed your order in the last 24 - 48 hours and wish to cancel please contact our team via Livechat, or give our team a call on (+44)2890 454123. Please note our opening hours are 8am-4pm.

Please be aware if it has been more than 48 hours your order have already been shipped from our warehouse.

We understand at times due to size, colour or type some items might not be the right fit for you. We are happy to accept a returned item within 30 days from the date of you receiving the item for a refund or exchange.

Please be aware all goods must be in a new resalable condition; the product must not be defective or used by the client and must contain all original parts and accessories. This must include all original packaging and tags.

If you could please repackage the item, fill in and include the Returns Form and mark the package with the address below. Once this is completed if you can arrange a courier to return the items to BLK BOX Returns.

Please be aware any costs for returning an item must be covered by you the client (unless the product is faulty, or you have received the incorrect item).


2 Cloughfern Avenue

Monkstown Industrial Estate


BT37 0UH

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